Inmate Visitation

Visits – On-site and Remote

Inmates may have visitation once they have made their first court appearance and are assigned to a permanent housing unit. All visitations are conducted via video.  Visits can be purchased as follows:

  • On-site Visit:             1 free for 30 minutes per inmate, per week
                                             Additional 30 minutes for $9.00 per inmate, per day
  • Remote (Online):     25 minutes for $7.50, unlimited/as schedule opening permits
                                             55 minutes for $16.50, unlimited/as schedule opening permits

Both on-site and remote visitors will have to schedule their visits at least one to seven days in advance. Visitations will be scheduled on a first come, first serve basis. We no longer accept same day walk-in visits. Visitation times are:

Visitation Times

  • Monday through Friday: 7:30am - 11:00am, 12:00pm - 6:30pm, and 7:30pm - 9:00pm
  • Saturday and Sunday: 7:30am - 11:00am and 12:00pm - 2:15pm
  • Saturday and Sunday internet visits ONLY: 7:30am - 11:00am, 12:00pm - 6:30pm, and 7:30pm - 9:00pm
  • Visitation is not available on Federal Holidays. 

All on-site visitors are to report to the Main Jail front desk, located at 1270 W. Silverlake Road, Tucson, AZ 85713 15 minutes prior to the scheduled visitation time. Please have valid photo identification.

All visits will start and end at the scheduled times, regardless of arrival time. Late arrival of 15 minutes or more will result in the cancellation of the visit.

Scheduling a Visit

All visits must be scheduled online at pimacountyaz.gtlvisitme.com or at the kiosk machine located in the main entrance lobby. Full instructions for scheduling a visit can be found here.  If you are having issues logging into the scheduling website, or scheduling a visit, please call Visitor Support at 855-208-7349.

How many can visit?

No more than 4 people may visit at a time. Juveniles must be accompanied by at least one adult. Children must be controlled and cannot be left unattended at any time.

Visitor Identification

Visitors must have a current photo ID, e.g., driver's license, DES ID card, Arizona ID card, Military ID, Passport, Travel Visa, U.S. B1/B2 Visa and Border Crossing card, Resident Alien card or Work permit. All ID's must have a photo, date of birth, and current address. Check cashing cards will not be accepted.

Special Visits/Circumstances

Special visits may be arranged, at the jail's convenience for family and friends who live outside a 100 mile radius and are only in town for a limited time. These special visits are scheduled on a one-time basis and cannot be used as an additional visit.

To request a special visit schedule your normal visit for the date and time and call the Jail Visits Hotline at (520)351-8114 or (520)351-8111.  Leave your full name, date, time of the scheduled visit, confirmation number, phone number and request an extended visit. Someone will call you back to assist you. 

Special Notes:

  • All visitation is subject to unforeseen lock-down and other situations which may postpone or cancel all visitation.
  • Inmates who are on disciplinary lockdown are not permitted visitation.
  • There is no charge for lockers. You will be asked to properly secure your belongings prior to starting your visit.
  • Juvenile inmates cannot receive visits until after 4:30 p.m. Monday through Friday, but are allowed visits during regular hours on Saturday and Sunday.


Walk-in visits: Restrictions are posted and available for viewing at the front desk. Violation of the dress code or contraband policy will result in refusal or cancellation of your visitation.

Dress code Restrictions:

  1. Low cut neckline, sheer, strapless/backless blouses
  2. Spaghetti straps
  3. Tank or tube tops
  4. Sleeveless shirts (male & females)
  5. Shorts, dresses, skirts shorter than mid-thigh
  6. Overly tight, torn, or cut clothing
  7. Hats, bandannas, caps, stocking caps
  8. Gang or graphically explicit signs or emblems, designs, pictures or sayings
  9. Clothing that exposes or overly accentuates the body

Contraband items:

  1. Pens, pencils
  2. Cell phones, cameras
  3. Food any kind (gum, candy, mints, etc)
  4. Beverages or liquids
  5. Pictures, notes, letters
  6. Any tobacco products (not allowed into the building)
  7. Lighters, matches, flame producing devices
  8. Makeup of any kind
  9. Cutting tools
  10. Caustic substances
  11. Strollers, baby carriers, diaper bags
  12. Glass or keys (other than locker keys)
  13. Purses or sunglasses
  14. Medications (exceptions made upon inspection)

Online remote visitation restrictions:

  1. No acts that encourage sexual behavior.
  2. No nudity or disrobing during the visit. Visitors must be fully dressed.
  3. No acts or behavior that are criminal under state, local, or federal statute.
  4. No gang signs or acts that encourage or promote gang activity.
  5. Any other irrational behavior that is deemed as inappropriate or perceived as a threat to the safety and security of the facility. 

Violation of these restrictions will lead to termination of your “remote visitation” and subsequent suspension of your visitation privileges. Notification will be sent to the email address you registered with concerning your suspension. You will also be provided with information for appealing your suspension.